FREQUENTLY ASKED QUESTIONS
Common questions to help you with your move
What areas do you serve?
We handle moves across San Diego County, including La Jolla, Rancho Bernardo, and the entire Greater San Diego area. We also offer long-distance moving throughout California and all of the US.
When are you available?
We are happy to serve you Monday through Saturday, seven days a week. Our office hours are 9 AM to 6 PM and 9 AM to 1 PM on Saturday and most holidays. (office is closed Sundays)
How much does moving typically cost?
Moving costs depend on the size of your move, the distance, and any extra services you add. Gorilla Movers keeps pricing affordable and transparent, with no hidden fees. We work hard to meet all your moving needs without surprises. Get a Quote Today.
Are there any hidden charges?
NO! We are very upfront about our San Diego moving prices. We do NOT have any hidden charges or fees, just the hourly rate and the travel charge that never changes.
Do you offer packing and unpacking services for San Diego moves?
Yes, we provide full packing and unpacking services using high-quality supplies. Our team secures your items for transport and carefully unpacks them at your new space.
Can you help with office or commercial moves?
Absolutely. We specialize in San Diego commercial relocations, handling everything from disassembly and transport to setting up office furniture and equipment at your new location.
What kind of equipment do you use?
We use full-sized, modern moving trucks and the latest tools to keep your items safe. We also include free furniture pads, shrink wrap, and wardrobe boxes.
Do you offer storage options?
Yes, we offer secure, climate-controlled storage solutions with personal vaults, transparent pricing, and flexible pickup and delivery.
How far in advance should I book?
We recommend booking as early as possible, especially during peak moving seasons in San Diego. However, we do our best to accommodate last-minute moves when we can.
What if I have fragile or high-value items?
Our skilled team is trained to handle delicate or valuable belongings with care (including antiques). We also include free basic valuation coverage and can discuss additional protection if needed.
What makes Gorilla Movers different from other moving companies?
We combine a professional, fully trained team with a smooth and efficient process—no hidden fees, just honest service built around your needs. From the first phone call to the final placement of your furniture, we work to make your move feel easy.
How long will my move take?
Move times vary based on distance, packing needs, and the size of your move. Local moves around the San Diego area usually take less time than long-distance relocations. Call our experienced San Diego movers for a custom estimate — we’ll walk you through everything with no guesswork.
Are you licensed and insured?
GORILLA MOVERS understands that relocating can be a stressful experience, and that’s why we want to provide you with all the necessary information about our licensing and insurance to give you peace of mind during your move.
Licensing and Insurance: Gorilla Movers is a licensed and insured moving company. Our Bureau of Household Goods and Services (BHGS) license number is T-192729. This license signifies that we have met stringent financial and safety standards required by the BHGS. To obtain this license, we have undergone thorough background checks by the California Department of Justice and the Federal Bureau of Investigation (FBI). This ensures that you are entrusting your belongings to a reputable and secure moving service.
Additional Insurance Information: We are pleased to inform you that Gorilla Movers is now registered with Baker International, enhancing the coverage options available to our customers. Your Registration ID with Baker International is 22053.
Instructions for Insurance and Quotes: Before contacting Baker International for insurance or a quote, please provide your customers with the following information:
- Name of Your Moving Company and Baker Registration ID Number: As listed above, please provide your customers with our company name, Gorilla Movers, and the Baker registration ID number 22053.
- Approximate Weight of the Shipment: To receive an accurate insurance quote, it’s essential to provide an estimate of your shipment’s weight.
For your convenience, Baker International offers 24/7 online capability through www.bakerintl.com, where you can purchase moving insurance or request a quote at any time.
Additionally, if you prefer speaking to an insurance coordinator, we operate a “Call-In” Customer Service Center. You or your customers can call 1-800-356-0099 during our regular business hours of 8:00 a.m. to 5:00 p.m. Monday through Friday (Central Time), except holidays, to obtain insurance or quotes over the phone.
At Gorilla Movers, we prioritize the safety and security of your belongings throughout the moving process. We hope this information helps you feel confident in choosing our services for your next move. If you have any further questions or require assistance, please don’t hesitate to reach out to us.
When is the best time to move in San Diego?
San Diego weather makes moving easy year-round, but spring and fall tend to offer the best mix of mild temperatures and flexible scheduling. Summer and end-of-month dates fill up fast, so we recommend booking early during those times.
How do I select the best moving company in San Diego?
Look for a licensed, insured company with great reviews, upfront pricing, and full-service options. At Gorilla Movers, we back every move with experienced pros, modern equipment, and a reputation built on trust, care, and customer service.
Do I need to be home during the move?
Yes, we recommend that you or someone you trust is present during the move to answer questions, provide access, and do a final walkthrough. It helps the move stay smooth and stress-free from start to finish.